FAQ
1. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location.
2. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for online purchases.
3. Can I return or exchange an item?
All Sales are Final. If you do receive an item that is defective, damaged, or incorrect, we will gladly offer an exchange. We require photographic evidence so we can properly assess the issue and resolve it promptly. Contact us at ContactMalibuSeal@Gmail.com.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
5. What if an item is out of stock?
If an item is out of stock, you can sign up for email notifications to be alerted when it becomes available again. Alternatively, you can contact our customer support team for assistance.
6. How can I contact customer support?
You can reach our customer support team via email at contactmalibuseal@gmail.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
7. Are your products ethically sourced?
Yes, we are committed to ethical sourcing and production practices. We work closely with our suppliers to ensure fair labor practices and environmentally friendly materials are used in our products.
8. Do you offer wholesale pricing for bulk orders?
Yes, we offer wholesale pricing for bulk orders. Please contact our wholesale department for more information and pricing details.
If you have any other questions or concerns, feel free to reach out to us. We're here to help!